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Frequently Asked Questions
Everything you need to know about Banr
Frequently Asked
Questions
Getting started
Do I need a bank account to use Banr?
No. You can get started with your phone number. Fund your wallet by transfer and begin moving money in minutes.
What exactly is a Banr voucher?
A Banr voucher lets you send money as a gift. Create one, share it on WhatsApp or SMS, and the recipient can redeem it in the app.
Will it work on my phone?
Banr is designed for iOS and Android. Where available, USSD gives you another way to access your money without an internet connection.
How much does Banr cost?
For the latest information on pricing and fees, contact our support team before completing a transaction.
Is my money safe with Banr?
We take account security seriously. If you have a concern about your account, contact support right away at support@getbanr.com.
Payments and accounts
Do I need a bank account to use Banr?
No. You can get started with your phone number. Fund your wallet by transfer and begin moving money in minutes.
What exactly is a Banr voucher?
A Banr voucher lets you send money as a gift. Create one, share it on WhatsApp or SMS, and the recipient can redeem it in the app.
Will it work on my phone?
Banr is designed for iOS and Android. Where available, USSD gives you another way to access your money without an internet connection.
How much does Banr cost?
For the latest information on pricing and fees, contact our support team before completing a transaction.
Is my money safe with Banr?
We take account security seriously. If you have a concern about your account, contact support right away at support@getbanr.com.
Security
Do I need a bank account to use Banr?
No. You can get started with your phone number. Fund your wallet by transfer and begin moving money in minutes.
What exactly is a Banr voucher?
A Banr voucher lets you send money as a gift. Create one, share it on WhatsApp or SMS, and the recipient can redeem it in the app.
Pricing and support
Do I need a bank account to use Banr?
No. You can get started with your phone number. Fund your wallet by transfer and begin moving money in minutes.
What exactly is a Banr voucher?
A Banr voucher lets you send money as a gift. Create one, share it on WhatsApp or SMS, and the recipient can redeem it in the app.
Will it work on my phone?
Banr is designed for iOS and Android. Where available, USSD gives you another way to access your money without an internet connection.
How much does Banr cost?
For the latest information on pricing and fees, contact our support team before completing a transaction.
Is my money safe with Banr?
We take account security seriously. If you have a concern about your account, contact support right away at support@getbanr.com.